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Return Policy

 IV. How to Start a Return III. Non-Returnable Items II. Eligible ItemsI. Our Policy

We want you to be completely satisfied with your purchase from Global Golf Sales. If you are not happy with your order for any reason, you may return it for a refund or exchange, subject to the terms and conditions below.


I. Our Policy

We accept returns on most new, unused items within 30 days of the delivery date. To be eligible for a return, your item must be in the same condition that you received it: unused, in its original packaging, and with all original tags and labels attached.

II. Eligible Items

  • Grips, Tools, and Accessories: Must be in their original, unopened packaging and in unused condition.
  • Apparel: Must be unworn, unwashed, with all original tags attached.

Please note that once a golf grip has been installed, it cannot be returned.

III. Non-Returnable Items

Certain items cannot be returned. These may include, but are not limited to:

  • Customized or personalized items.
  • Final sale or clearance items.
  • Gift cards.

 IV. How to Start a Return

  1. Contact Customer Support: To initiate a return, please email our Customer Support team at [email protected] with your order number and the reason for your return.
  2. Receive Authorization: Our team will review your request. If your return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to send back your item.
  3. Ship Your Item: Securely package the item in its original packaging and include your RMA number. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please do not send items back to us without first requesting a return and receiving an RMA number.


V. Refunds

Once we receive and inspect your returned item, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.


VI. Exchanges

If you need to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item. This ensures you get your new item as quickly as possible.